Accessibility

These websites are run by Jisc. They are designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

• Change colours, contrast levels and fonts using browser plugins
• Zoom in up to 400% without problems
• Navigate most of the website using just a keyboard
• Navigate most of the website using speech recognition software
• Use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible are the websites

We know some parts of these websites are not fully accessible:

• Some older PDF documents are not fully accessible to screen reader software
• Not all videos are completely accessible
• Graphs are not completely accessible

Although there are currently no accessible alternative formats available, please email help@jisc.ac.uk to discuss any requirements you may have.

Reporting accessibility problems with these websites

We're always looking to improve the accessibility of these websites. If you find any problems not listed on this page or think we are not meeting accessibility requirements please, contact help@jisc.ac.uk.

Enforcement procedure

If you contact us with a complaint and you're not happy with our response contact the Equality Advisory and Support Service (EASS)

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

Technical information about this website's accessibility

Jisc is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

digitalcapability.jisc.ac.uk content

• Embedded YouTube videos do not have title attributes. This is a limitation of the YouTube platform. This does not meet WCAG 2.2 success criterion 4.1.2 (Name, Role, Value).
• Some SVG elements are without a text alternative. This does not meet WCAG 2.2 AA success criterion 1.1.1 (Non-text Content)

We plan to revisit these non-compliances in 2025. When we develop new user-interface elements we’ll test them against the relevant accessibility standards.

Discovery tool content

Graphs within reports do not have text descriptions. Graph results are included elsewhere on the page in text format. This does not meet WCAG 2.2 success criterion 1.1.1 (Non-text Content)

The BDC discovery tool content is hosted on a third party platform, provided by Potential.ly. Potential.ly carry out manual and automated accessibility testing, and currently the platform meets WCAG 2.1 AA requirements. Jisc works with Potential.ly to ensure that the platform continues to meet accessibility standards, and we conduct our own automated and manual accessibility tests to confirm compliance. Potential.ly has published an accessibility statement. Since we do not have full control over the platform, we are limited in our ability to make specific improvements.

Disproportionate burden

We are not claiming that it is a disproportionate burden to fix the issues on this site.

Content that's not within scope of the accessibility regulations

Although not within scope of the regulations, we are committed to improving the accessibility of the items highlighted below.

Older pdfs and other documents

The accessibility regulations do not require us to fix pdfs or other documents published before 23 September 2018 if they are not essential to providing our services.

Links to archived sites

Where services have closed we sometimes point to archived copies of old websites which are likely to have accessibility issues. Updating these archived copies is outside of our control as they are managed by third parties.

How we tested these websites

The accessibility of these websites was tested in November 2024 using several automated tools, including Site Improve, AQA, and Lighthouse, and where possible issues raised were addressed.

What we're doing to improve accessibility

Whenever new features are released they go through our internal quality assurance checks and must meet WCAG 2.2 AA.

Preparation of this accessibility statement

This statement was updated on 7th November 2024.

These websites were tested in November 2024. The tests were carried out by Jisc and third-party partners. These websites will be next retested in 2025 and the accessibility statement will be reviewed accordingly.

Content modified from the GOV.UK accessibility statement used through the Open Government Licence v3.0.