Work in partnership with us - we’re here to help you when you need it. Our comprehensive support offer for subscribers is extensive

The majority of our support is included in your subscription unless otherwise stated.

Implementation support

  • An initial one-hour meeting to discuss plans and support requirements
  • An on-site visit (if required) to meet implementation lead, senior sponsor and key stakeholders, staff and students. This includes an activity to introduce the discovery tool
  • Regular support webinars that provide updates, discuss implementation approaches and share practice between subscribing institutions
  • An annual review call to discuss progress so far, review needs and reqirements and ensure most value is gained from the service

Senior leader interventions

  • A meeting with strategic leads to discuss their role in supporting the development of a digitally capable organisation
  • Support for a self-review of organisational practice in relation to building digital capability

Additional interventions available (not included in subscription)

  • Bespoke interventions around the review process (costings on request)
  • Attendance at our standard digital leaders programme with a 15% discount
  • Bespoke digital leaders course for individual organisations (price to be negotiated with Jisc Training)
  • Bespoke coaching for change offer for individual organisations (price to be negotiated with Jisc Training)

Designing digital capability into the curriculum

  • Support in making use of the curriculum confidence materials to engage staff in building digital capability into the curriculum

Additional interventions available (not included in subscription)